Resident Engagement

Forum are committed to providing opportunities for you, our residents, to be part of our development and decision making. We will give you the support you need to represent your views, and those of other residents, and have a dedicated Engagement & Participation Team who will arrange activities and sessions so you have the skills and confidence to take part.

We carry out surveys and consultations to get your views and opinions, and hold Resident Meetings so you can participate in deciding what we will do and how we will do it.

You can find out all about how you can get involved on our Residents page

Tenant Satisfaction Measures 2023

Forum are required to carry out a Tenant Satisfaction Survey, using questions that have been specified by the Social Housing Regulator. As a small supported housing provider, whilst we do not have to submit our results to the regulator, we want to share the results of our survey with you.

The report below (which you can download or read on line) sets out how we went about our survey, the questions we asked, the analysis of the responses from our residents, and what actions we are going to be taking to make improvements.

Our next Tenant Satisfaction Measure is due in 2025